Telcom Operators Embrace Unified USSD Codes

Nigerian Communications Commission’s Approval Paves the Way for Unified USSD Implementation

Telecommunications operators in Nigeria have wholeheartedly embraced the approval of the Unified Unstructured Supplementary Service Date (USSD) by the Nigerian Communications Commission (NCC). This landmark development signifies a significant shift in the way mobile networks operate within the country.

Streamlined Recharging and Mobile Network Services through Unified USSD

As of May 18, 2023, the implementation of the unified USSD has taken effect. This means that the USSD codes approved by the NCC are now the sole means of recharging and checking mobile networks in Nigeria. The move aims to simplify and streamline the user experience across all mobile network providers.

Implications and Benefits of the Unified USSD System

The implementation of the unified USSD system brings about several implications and benefits for mobile network users in Nigeria. Let’s delve into some of the key changes and advantages this development brings.

Enhanced Convenience and Consistency

With the unified USSD system in place, subscribers will experience increased convenience and consistency in managing their mobile network services. Regardless of the provider, customers will now use the same codes for recharging, checking balances, and accessing customer care services.

Mandatory Migration and Service Disruption

All mobile network providers, including MTN, Glo, Airtel, 9mobile, and others, are required to migrate to the unified USSD system. Failure to comply with this directive will result in an inability to serve their customers effectively. Subscribers are advised to familiarize themselves with the new USSD codes provided by their respective network providers to avoid any service disruptions.

Unchanged Codes and Essential Services

While many USSD codes have changed due to the implementation of the unified system, it’s crucial to note that some codes and their functions remain unchanged. Noteworthy examples include the Do-Not-Disturb (DND) service (2442), porting services (3232), and the National Identification Number (NIN) verification and NIN-SIM linkage (*996#).

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